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Privacy Policy

The proper handling of your information with due respect for your personal rights, as well as observance of your right to informational self-determination when using your personal data, is a major concern for us.

The collection, processing and use of your personal data are in compliance with the relevant legal provisions, particularly the European Data Protection Directives and their implementation in national laws.

Wikely reserves the right to adapt this privacy policy to changed legal and regulatory provisions at any time. Keep track of changes in our privacy policy by visiting this page regularly.



Wikely.com may collect personally identifiable information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, respond to a survey, fill out a form, and in connection with other activities, services, resources or features we make available on our Site. Users may be asked, as appropriate, for name, email address, mailing address, phone number, credit card information.

Users may, however, visit our Site anonymously. We will collect personally identifiable information from Users only if they voluntarily submit such information to us. Users may decline to provide personally identifiable information, except that it may prevent them from engaging in certain Site-related activities. If you wish to have personal data permanently removed from our database, please send us a data deletion request to info@wikely.com.



Wikely.com may collect non-personally identifiable information about Users whenever they interact with our Site. Non-personally identifiable information may include browser name, computer type, and technical information about Users' means of connection to our Site, such as the operating system and Internet service providers used and other similar information.

This information is collected to improve User validity and is never shared with third parties.


When browsing the wikely.com website, cookies are used which, however, do not collect information that identifies the user. Generic information is collected, namely how users arrive and use the websites. The information collected is used for the purpose of controlling the number of visits and statistical studies, as well as to ensure that the site functions correctly and to facilitate navigation and improve user experience.

The use of cookies allows the navigation of the website to be constantly optimised in order to provide a high quality experience that surpasses the quality obtained in the user's previous visit.


Wikely.com may collect and use personal information from users for the following purposes:

To improve customer service: the information you provide helps us respond to your requests and support needs more efficiently.

To personalise the user experience: We may use the information together to understand how our Users, as a group, use the services and features provided on our Site.

To improve our Site: We may use the feedback you provide to improve our products and services.

To process payments: We may use the information Users provide about themselves when placing an order only to secure that order. We do not share this information with third parties except to the extent necessary to provide the service.

To run a promotion, contest, survey or other feature of the Site: To send users information they have agreed to receive about topics we believe may be of interest to them. To send periodic emails we may use the email address to send user information and updates regarding your request. It may also be used to respond to your questions, concerns and/or other requests. If at any time you wish to unsubscribe from receiving future emails, please email us at info@wikely.pt.


Wikely.com adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. The exchange of confidential and private data between the Site and its Users occurs over an SSL protected communication channel and is encrypted and protected by digital signatures.


Wikely.com does not sell, trade or rent Users' personally identifiable information to third parties. Wikely.com may share generic aggregate demographic information not linked to any personally identifying information regarding visitors and Users with our business partners, trusted affiliates and advertisers for the purposes described above.

Wikely.com may use service providers to help us operate the business and the Site or administer activities on our behalf, such as sending newsletters or surveys. Insigniebrand.co.uk may share your information with third parties for these limited purposes, unless you do not give us your permission.


In general, the service providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us. However, certain service providers, such as payment gateways and other payment transaction processors have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be treated by these providers. In particular, please remember that certain suppliers may be located or have facilities located in a different jurisdiction than yours or ours.

Therefore, if you decide to proceed with a transaction involving the services of a service provider, your information may become subject to the laws of the jurisdictions in which that service provider or its facilities are located. After you leave our shop website or are redirected to a third party website or application, you will no longer be governed by this Privacy Policy or our website's Terms & Conditions.


Wikely.com has the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect. You acknowledge and agree that it is your responsibility to periodically review this privacy policy and become aware of changes.


By using this Site, you express your acceptance of this policy and the terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


If you wish to: view, correct, amend or delete any personal information we hold about you, register a complaint or simply want more information, please contact us at info@wikely.pt